Privacy Policy
At Ettee, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make purchases.
📋 Privacy Policy Overview
🛡️ Privacy at a Glance
We collect only the information necessary to provide our services, never sell your personal data, and use industry-standard security measures to protect your information. You have full control over your data and can request access, correction, or deletion at any time.
Information We Collect
Personal Information You Provide
Account Information
Name, email address, phone number, username, password
Billing Details
Billing address, payment method information (securely processed)
Shipping Information
Delivery address and shipping preferences
Order Data
Purchase history, product preferences, transaction records
Information Automatically Collected
Technical Data
IP address, browser type, device information, operating system
Usage Analytics
Pages visited, time on site, click patterns, referral sources
Shopping Behavior
Products viewed, cart activity, purchase patterns
Location Data
General geographic location (based on IP address only)
How We Use Your Information
Order Management
Process and fulfill orders, handle shipping and delivery, manage returns and exchanges, provide customer support
Communications
Send order updates, shipping notifications, respond to customer inquiries and support requests
Service Improvement
Analyze usage patterns, improve website functionality, optimize user experience and product offerings
Security & Legal
Prevent fraud and abuse, ensure website security, comply with legal requirements and regulations
📧 Marketing Communications (Optional)
We only send marketing emails with your explicit consent. You can unsubscribe at any time by clicking the unsubscribe link in any email or updating your preferences in your account.
Data Security & Sharing
🚫 We DO NOT Sell Your Personal Information
Your personal data is never sold, rented, or traded to third parties for marketing purposes.
🛡️ Security Measures
SSL Encryption
All data transmission is encrypted using industry-standard SSL technology
PCI Compliance
Payment processing meets PCI DSS security standards
Access Control
Limited access to personal data on need-to-know basis
🤝 Trusted Service Providers
We only share information with trusted partners who help us provide our services:
Payment processors (Stripe, PayPal)
Shipping carriers (USPS, UPS, FedEx)
Email service providers
Analytics services (anonymized data)
Your Privacy Rights
Access & Portability
Request a copy of all personal data we have about you in a portable format
Correction
Update or correct any inaccurate personal information we have on file
Deletion
Request removal of your personal data (subject to legal requirements)
Object & Restrict
Limit how we process your information or object to certain uses
🏛️ California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
• Right to Know: What data we collect and how it’s used
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: We don’t sell your data
• Right to Non-Discrimination: Equal service regardless of exercising rights
Cookies & Data Retention
🍪 How We Use Cookies
We use cookies to improve your shopping experience and website functionality:
Essential
Shopping cart, checkout, login functionality
Analytics
Site usage, performance optimization
Functional
Remember preferences, language settings
Marketing
Relevant ads, campaign effectiveness (optional)
You can control cookies through your browser settings, but some features may not work properly if disabled.
📅 Data Retention
How Long We Keep Your Data
Account Information: 3 years after account closure
Order Records: 7 years for tax and legal compliance
Marketing Data: Until you unsubscribe
Analytics Data: 26 months (Google Analytics standard)
International & Legal Information
🌍 International Data Transfers
Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
👶 Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it immediately.
📄 Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We’ll notify you of material changes via email or website notice. Continued use of our services indicates acceptance of the updated policy.
Questions About Privacy? Contact Us
We’re committed to protecting your privacy and are happy to answer any questions about how we handle your personal information.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM EST
Privacy Compliance
GDPR, CCPA, COPPA compliant
Regular privacy audits
When contacting us about privacy, please include:
• Your full name and email address
• Specific privacy concern or request
• Any relevant account or order information
• Preferred method of response
Protecting your privacy is our commitment
© 2025 Ettee. All rights reserved. | Your trust is our foundation.
