Privacy Policy

Your trust matters to us. We collect only what we need to bring your gift to life and get it safely to your door, plus a little about how you use our site so we can keep making it better.

We never sell your personal information. You can turn off personalized ads at any time — see Your privacy choices.

What we collect

What	Why we need it
Name, email, shipping address, phone	To fill your order, keep you posted, and get it to you
What you ordered, and the personalization you entered	So the shop making your gift gets every name, date, and message just right
Photos you upload for a custom piece	To personalize the piece you asked for
Messages you send to a shop	So you both have a clear record if anything goes wrong
How you use the site — pages you visit, your device and browser, IP address, and cookie IDs	To keep the site running smoothly, fix what breaks, and make our emails and ads more relevant to you — see Cookies and ads

What we never see

Your full card number never reaches us. Payments are handled securely by our payment partners, and we only see the last four digits and whether the payment went through.

Who else sees your information

The shop that makes your gift — gets your name, shipping address, and the personalization details. It never sees your payment information.
Shipping carriers — get your name and address so they can deliver.
Payment partners — handle your payment securely under their own privacy terms.
Trusted service partners — help us run and protect the store and deliver our emails and texts. They may use your information only to do that work for us.
Advertising and analytics partners — help us understand what people enjoy on Ettee and show our ads to people who may love our gifts. See Cookies and ads.

We never sell, rent, or trade your details to data brokers.

Photos and personalization you send us

A photo you upload is used for one thing: personalizing your piece. We do not use it in advertising, we do not publish it, and we do not give it to anyone other than the shop that fills your order.

Uploaded files are removed from active storage once your order is complete and the return window has closed. If you want a photo deleted sooner, just ask.

Cookies and ads

We use cookies and similar tools to keep the store running, remember your choices, see what people enjoy, and show Ettee ads to people who may love our gifts.

Necessary — keep you signed in and keep your cart safe. The store cannot work without them.
Preferences — remember things like your country and the gifts you looked at.
Measurement — show us which pages people enjoy and which ones need work, so we can keep making the store better.
Advertising — help us see which of our ads bring people to Ettee, and show our ads to people who have visited.

Our advertising and analytics partners may set their own cookies when you visit, and we may share limited information with them so they can measure our ads and show them to people who may be interested.

Your choices

In the European Economic Area, the United Kingdom, and Switzerland — we ask first. Analytics and advertising cookies stay off unless you choose Accept all, and Reject all keeps them off. We remember your choice for 12 months, and you can change it anytime under Cookie settings at the bottom of any page.
Everywhere else, including the United States — these tools are on when you visit. You can turn off their use for ads anytime under Your privacy choices.
Interest-based ads from many companies — you can also use the opt-out tools at optout.aboutads.info and optout.networkadvertising.org, and the ad settings of the apps and sites you use.

You can clear or block cookies in your browser at any time. Blocking the necessary ones will stop sign-in and checkout from working.

Text messages

If you join Ettee Texts, we use your mobile number only to send the texts you asked for and to answer your replies. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are excluded from every other sharing described in this policy and will not be shared with any third parties. Up to 4 msgs/month. Msg & data rates may apply. Reply STOP to cancel or HELP for help.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Your privacy choices

Some US state privacy laws, such as California’s, call it “sharing” when a website lets advertising partners use information about your visits to show you ads elsewhere. We never sell your personal information for money, but the way we work with our advertising partners may count as sharing under those laws. You can opt out at any time, wherever you live.

Sharing for ads is on in this browser.

When you opt out, or when your browser sends a Global Privacy Control signal, we stop sharing your information for personalized ads within a day.
If you bought from us without an account before opting out, email [email protected] from the address you ordered with, and we will opt that address out too.
Your choice is saved in this browser, and in your account if you are signed in. If you clear this site’s cookies or switch browsers, just opt out again there, or turn on Global Privacy Control, which we always honor.
Opting out does not stop our emails. To stop those, use the unsubscribe link in any of them.
You may still see ads for Ettee.
To make a request for someone you are authorized to act for, write to [email protected].

Your rights

Whoever you are and wherever you live, you can ask us to:

Send you a copy of what we hold about you
Correct anything that is wrong
Delete your account and personal data
Stop sending you marketing email — every one has an unsubscribe link

The two choices under your email at checkout — creating an account, and getting our emails, including cart reminders — are explained on Your Account & Emails.

Write to [email protected], or reply to any order email. We reply within 1 business day and resolve most issues within 3 business days.

Some records must be kept longer for tax and accounting reasons even after an account is deleted — that is a legal requirement, not a choice.

Our email addresses

Your email address stays with Ettee. Our mailing list is ours alone, and we never sell, rent, or trade it. These are our official addresses, and we would love to hear from you:

[email protected] — orders, delivery, and anything that did not go right
[email protected] — returns
[email protected] — charges and refunds
[email protected] — your personal information
[email protected] — press and partnerships
[email protected] — selling on Ettee

We will never ask for your password or full card number by email. If a message that claims to be from Ettee asks for either, please do not click anything. Forward it to [email protected], and we will take a look.

Keeping it safe

The whole site runs over an encrypted connection. Access to customer data is limited to the people who need it to do their job. If a breach ever affects you, we will tell you — we will not sit on it.

Children

This site is not intended for children under 16, and we do not knowingly collect their information. If you believe a child has given us data, tell us and we will remove it.

Changes to this policy

If we change anything that matters, we update the date at the bottom of this page. Continuing to use the site after a change means you accept the updated policy.

Last updated October 19, 2026.