Changing or Canceling Your Order
If you need to make changes, contact support@ettee.com right away.- 0-12 hours: Changes are free.
- 12-48 hours: Some changes may incur fees. Certain modifications may not be possible.
- After 48 hours: Limited changes allowed. Cancellations are not possible.
Payment Methods We Accept
- Credit/Debit cards: You'll be charged when the order is placed.
- PayPal: You'll be redirected to PayPal during checkout.
Changing Your Shipping Address
To change your address within 12 hours of placing your order, contact support@ettee.com. Changes may be limited once your order has shipped.How to Track Your Order
Track your order easily on our site. Fill in your Order ID and Billing email here. If you haven't received a tracking number within 5 business days, reach out to support@ettee.com. Need instant help? Use our Live Chat option available on the right hand side.Understanding Our Production & Shipping Schedule
At ettee.com, we take immense pride in delivering top-notch products.- Production and Packaging Time: Typically, 1 to 3 working days post-order confirmation are required for designing, printing, and packaging.
- Shipping Start Time: After our production, shipping usually takes an additional 10 to 15 working days.