How Reviews Work
Reviews are how our shoppers help each other find the gift that feels just right. Here is who can write one, where to find the button, and what happens after you share your thoughts.
Who can write a review
Every review on Ettee comes from someone who bought that exact item. That is why each one says Verified purchase: it is a real person telling you how their order turned out.
- Your review opens once your payment goes through.
- Bought the same item more than once? You can share a review for each order.
- Canceled, refunded, or unpaid orders can’t be reviewed.
Signed out?
Sign in with the account you used at checkout, and the Write a review button opens for you.
Where to write your review
- On the item page. Scroll down to Reviews and tap Write a review. An orange button with an open padlock means it’s ready for you. A faded button with a closed padlock means this isn’t an item you’ve bought yet.
- In your account. Open My Account › Purchases › Waiting for review. Every item you can review is waiting for you there.
- From our email. After your order arrives, we may send you a short note with a link to share your thoughts. That link works without signing in.
What makes a review truly helpful
The best reviews read like a note to a friend. A few things other shoppers love to know:
- How it looked and felt in person: the colors, the size, the quality.
- How the personalization turned out: names, dates, and little details.
- Who you gave it to, and how they reacted when they opened it.
- A photo, if you can. Nothing beats seeing the real thing.
Your review can be up to 840 characters, which is plenty for the story that matters.
After you post
Your review appears on the item’s page for other shoppers to read. You will also find it anytime in My Account, under Purchases, then Your Reviews.
Need to change something?
Email us at [email protected] and we’ll gladly help.
Keeping reviews kind and useful
We may take a review down if it shares personal details like a phone number or home address, uses hateful language, or isn’t about the item.
Questions?
Email [email protected]. A real person reads every message, and we reply within 1 business day.
